Typically, rides with a transport service are prescribed by a doctor, and the costs are therefore partially or fully covered bya your health insurance. However, you can also use the transport service as a private patient and subsequently submit the costs to your health insurance provider.

For patients covered by statutory health insurance, the number of trips depends on the type of diagnosis on the basis of which the doctor prescribes the trips. The prescription is always limited to a specific period of time.

Your doctor should issue a prescription for patient transport with a light-duty vehicle for journeys with Krankenfahrten Nord, as taxis or other means of transportation are not used. If the prescription is issued correctly from the outset, it will save you time and your doctor bureaucratic hassle.

Before you begin your journey with us, the prescription must be submitted to your health insurance provider so that a timely decision on reimbursement can be made. Once you have approval, contact us to schedule your journey.